They assist in training employees, monitoring progress, and coaching them to cultivate the knowledge and skills to provide excellent service to customers.This role oversees, and performs clerical and administrative support tasks assisting the Collections Management Team. Estimated Salary: $20 to $28 per hour based on qualifications.Position Summary: A Coach works with a group of Collections Specialists in support of their day-to-day phone responsibilities. 50 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Shift: 8 hour shift Day shift Evening shift Weekly day range: Weekend availability Work setting: In-person Work Location: In person. #INDEG Job Type: Full-time Pay: From $16. This includes a review of your personal credit history, drug testing, background check, and employment/personal references. CardWorks will do a thorough background check for all hires. Dont worry, we can still help Below, please find related information to help you with your job search. Qualifications and Experience: High school diploma or its equivalent 1 year minimum of call center/customer service experience preferred Experience with First Data Resources (FDR), Evolve or related platforms preferred Available to work between the hours of 8am - 11pm Schedules typically require 1 weekend day, and shifts are typically 8 hours Detail oriented with strong organizational skills Excellent written and verbal communication skills Ability to exercise discretion when dealing with confidential information Proficient in Microsoft Office Suite We are an equal opportunity employer. 42K - 60K ( Glassdoor est.) Unfortunately, this job posting is expired. Our team provides an excellent experience by engaging with customers and solving problems, using analytical skills, and articulating the best solution to drive brand advocacy. What you will need to be successful at CardWorks: CardWorks employee success is measured in excellent communication skills, strong customer experience focus, and always putting the customer first. While speaking with account holders, you will evaluate and analyze information to resolve inquiries by asking probing questions and offer solutions that benefit the customer. For more information, click here to launch our contact form. What will you do as a Call Center Engagement Associate for CardWorks? You will deliver extraordinary customer care by responding to telephone inquiries regarding customer credit card accounts in a fast paced, structured customer focused environment. ©2022 CardWorks Servicing, LLC 101 Crossways Park West Woodbury, NY 11797 (516) 576-0404. We allow these values to guide the way we conduct ourselves and our business. CardWorks (CardWorks Lake Mary) Financial Service in Lake Mary, Florida. These include Commitment, Respect, Integrity, Teamwork, Innovation, Communication, Accountability, and Learning. CardWorks Winter Park Tech About Dynamic, passionate individual with extensive knowledge in customer relations, contact centers, networking/marketing and management with a broad business. We value our employees and provide generous benefits to include: Company subsidized medical, dental, and vision insurance Company paid time off 401K retirement plans Life Insurance Internal growth & advancement Short Term Disability Our Critical Values make our work environment highly desirable. F), have helped shape our world class organization into an Employer of Choice. If you are looking for a company that engages you and allows you to use your skills to create a better experience for others, then CardWorks is the place for you! Why CardWorks Servicing? For over 30 years, our Guiding Principles, such as doing the right thing, putting the customer first, and Earn, Learn, and Have Fun (E. CardWorks is a family oriented company that strives for excellence. CWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards. When people come to work at CardWorks, they find opportunities for learning, for advancing, and for enjoying their work. 50 an hour Job description CardWorks Servicing (CWS) is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America. Lake Mary, FL Lake Mary, FL Full-time Full-time From $16. 21 Interviews 25 Benefits 8 Photos + Add a Review CardWorks Jobs Hiring Post a Job Find Jobs Filter your search results by job function, title, or location.
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